How to Fix Adobe Photoshop Save for Web Error

Save for Web in Photoshop means that your images will be optimized for web use. That’s why a lot of web designers, graphic designers who create designs for the web use this command in Photoshop to better display their work. 

When you select Save for Web, you can export your images in a few different formats like JPEG, PNG, GIF, and BMP files. 

How to Save for Web in Photoshop

Before finding out what goes wrong, make sure you’ve got the steps right. Let’s quickly go through the steps of how to use Save for Web in Photoshop. 

Note: the screenshots are taken from Adobe Photoshop CC 2021 Mac version. Windows or other versions can look different. 

Step 1: Go to the top menu File > Export > Save for Web (Legacy)

This window will pop up. I know it can look a bit complicated, but actually, there are only a few things you need to do. 

Step 2: Choose a format that you want to save, and other settings will adjust accordingly. For example, I chose JPEG. 

You’ll see that above the image window, there are the options 2-Up and 4-Up. Click on either one, it will show you the quality comparison of the image. 

You can adjust the image quality and compare the results. See the image quality, speed, and size at the bottom of the images. 

Step 3 (Optional): Change the image size. It’ll show how much percentage is the new size compared to the original one.

Step 4: If you’re happy with the look, click Save. Name the image and choose where you want it to locate and click Save

5 Quick Ways to Fix Save for Web Error in Photoshop

If you’ve used the same steps and still ran into trouble, check out some common solutions below.  

1. Restart Photoshop

The typical solution is restarting your Photoshop. Save your image in a .psd format before you restart in case you lose your original file. 

2. Change image/canvas size

Check if your image is larger than the canvas, try to set the image and canvas the same size from the top menu Image > Image Size.

3. Reset Photoshop Preferences

Go to the top menu and select Photoshop > Preferences > General. Click the Reset Preferences On Quit button. 

4. Software/System Update

Check if your Photoshop version, and if it’s out of date, go to the Creative Cloud app and update to the latest version. 

5. Save as JPEG

Actually, in the newer versions of Photoshop, when you save an image as a JPEG, it can be used for the web. If you want to make the size smaller, you can change the size from the top menu Image > Image Size.

Trying the solutions above should get your Save for Web error fixed. If you have other solutions, feel free to share 😉

About June
June is an experienced graphic designer specializing in brand design. Photoshop is the essential tool that she uses every day along with other Adobe programs for her creative work.

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  • alex

    Thanks! I was having this problem and it worked once i restarted photoshop!

  • Kishan

    Didn’t work for me, the error keeps on coming even after saving and restarting photoshop. 🙁